Terms and Conditions

The Graham Companies provide waste disposal and storage containers to individuals and businesses throughout eastern Massachusetts, southern New Hampshire and Cape Cod with the understanding they will be used only for their intended and stated purpose.

Safety is extremely important to us. Our containers are not toys, and misuse could result in injury or death. Children should never be allowed to play in, on or near any Graham waste or storage container. The Graham Companies, Inc. will not be held responsible for injury, death, or other damage as a result of misuse.

Terms & Conditions

By purchasing a Graham product or service, you agree to the rules and regulations below. No refunds are given due to an early pick up of a dumpster.

Waste Material

Customer represents and warrants that the materials placed in the equipment shall be “waste material” as defined herein and shall contain no other substances. The term “waste material” as used in these Terms & Conditions shall mean solid waste generated by Customer excluding radioactive, volatile, highly flammable, explosive, biomedical, infectious, toxic or hazardous material. The term “hazardous material” shall include, but not be limited to, any amount of waste listed or characterized as hazardous by the United States Environmental Protection Agency or any state agency pursuant to the Resource Conservation and Recovery Act of 1976, as amended or applicable by law. Title to and liability for any waste excluded above shall remain with Customer and Customer expressly agrees to defend, indemnify and hold harmless Graham from and against any and all damages, penalties, fines and liabilities resulting from or arising out of such waste excluded above. Other prohibited items include, and are not limited to, medical waste, biohazards, paint, paint thinner and other solvents, equipment containing gas or oil, chemicals and items with asbestos content. Restrictions and fees may apply to other items including, but not limited to, appliances, propane tanks, refrigerators, freezers, box springs, mattresses, air conditioners, tires, televisions, monitors and computers. Please contact us if you have any questions regarding certain materials.

Charges & Capacity

The weight of the delivery truck and empty/full equipment is substantial. The customer will provide sufficient access to deliver and retrieve equipment inclusive of load bearing capability. Graham will not be held responsible for damages to yard, shrubs, fences or pavement.

Equipment Care

The equipment delivered to the customer is the property of Graham and therefore the customer will take reasonable care of it. Any damage, movement, loss, etc., will be charged to the customer. All claims arising out of improper use or allowed access by the customer will be their sole responsibility for damages, injuries, wrongful death, suits, penalties and fines that arise. It is the customer’s responsibility to ensure that the equipment is secure until it is picked up by the vendor. Leaving a site unattended does not excuse liability or charges for contamination or overages.

Reasonable Control

Graham Companies warrants that they will make every effort to deliver and pick up as directed by the Customer. They are not liable for forces of nature, strikes, laws, inhibited access, etc., that are beyond their control.

Customer Support

If you have any questions or concerns about your dumpster, please call 1-888-781-3377 FREE and have your invoice number ready.

Driveways & Parking Areas

Customers warrants that any access/location provided for Contractor’s equipment is sufficient to bear the weight of all equipment and vehicles required to perform the service. Contractor shall not be responsible for damage to any pavement or accompanying sub-surface or any route reasonably necessary to perform the services herein contracted. In addition, Contractor shall not be responsible for damage to utilities, property, lawns, fences or shrubbery.